Privacy Policy

About the Magellan/National Imaging Associates Web Site

The Magellan/National Imaging Associates Web site is a service of National Imaging Associates, a wholly-owned subsidiary of Magellan Health Services, Inc. Please read the About Us section on this site for more information. Magellan/National Imaging Associates is committed to protecting the privacy of visitors to our Web site. This privacy notification explains how we do this on our Web site.

What You Should Know About Using Our Site

The information on our Web site is for general informational purposes only. This information should not take the place of getting professional help from a qualified professional. By putting this general information on our site, Magellan/National Imaging Associates is not engaging in giving any legal, medical or other professional services. Please see Disclaimer and Terms and Conditions.

We will periodically change and update the information on this site. We review all content on a continual basis. Some information on our site may be out of date at any given time.

Magellan/National Imaging Associates cannot provide any guarantee with respect to the security of the computer system that you are using to access this Web site.

Information We May Collect and What We Do With It

Personal Information

When you visit and navigate our Web site, we only collect personal information if you provide us that information voluntarily. By personal information, we mean data that is unique to you, such as your age, gender and previous diagnostic imaging tests you may have received. This information will help us properly arrange the content and services you see on our site.

Log Files

Log files are pieces of information that let us know how people are accessing the Web site. Each time you go to a page in our Web site, our server shows this page on your computer. When the page displays, we create a log file that tells us that someone visited that page. We do not collect any information about you. Log files reside on our server and are not accessible by visitors. We use log files to create aggregate reports of site activity. This means that we take the information about all our visitors and add it together to report on all pages of the site visited.

We use this information to see what parts of our Web site receive the most attention. This aggregate information contains no personal identifiers. Therefore, we cannot connect it to you in any way. We do share the reports of aggregate usage of our site with our customers.

There is No Advertising on Our Site

Magellan/National Imaging Associates does not accept any advertising on our Web site. Therefore, we do not collect any information from you for that purpose. The Magellan/National Imaging Associates Web site is an independent site. We do not receive income from any sponsors or advertisers. In addition, we do not receive linking or click-through income from any Web sites to which we offer links.

How We Protect Your Information

We do not share any personal information obtained through our Web site with your employer or health benefit provider.

Transfer of Data

Magellan/National Imaging Associates uses a firewall to stop unwanted access to our internal network and information. A firewall is a system of software and/or hardware. It examines all messages we receive. It will block any message that does not meet the security criteria we put in place. We use secure methods such as https and Secure Socket Layer (SSL) to pass these messages through the firewall to our internal systems.

Magellan/National Imaging Associates limits the number of ports or doorways to our private information. We use several tools to watch these doorways. These tools help us identify and handle attacks or problems such as viruses, worms, DOS attacks and Trojan horse programs.

Magellan/National Imaging Associates Web servers and databases receive annual security reviews. We also apply necessary updates or patches on a regular basis.

Encryption can be very helpful in protecting and securing data, but is only as effective as the security of your browser. Browsers use different encryption methods or levels. Our Web site requires you to use a 128-bit encryption browser. You can check your browser encryption level by clicking "Help" in the menu bar. You can download and install a free browser with 128-bit encryption at the following sites:

• Microsoft Internet Explorer
• Mozilla Firefox

You can check whether or not a Web page is communicating on a secure channel by looking for the lock in the status bar. This bar is located at the bottom of the Web browser page. When you log in to the secure areas of our Web site, look for the lock. If it is closed, security is active. The example below show you what to look for.

ielock

Secure Messaging

We handle all information and correspondence you share with us in the strictest confidence. When you send comments or questions to us using any e-mail address listed on our Web site, we share your message only with those Magellan/National Imaging Associates employees most capable of answering your questions and concerns. We will retain your communication until we have done our best to provide a complete and satisfactory response. We then archive all messages received. We do not keep your e-mail address for any purpose other than responding to you.

Be aware that while your e-mail message is in transit to us, it is possible for other Internet users to access and view it, without your knowledge and permission. (This is true of most, if not all, non-encrypted Internet e-mail communications.) For that reason, to protect your privacy, please do not send e-mail to us with information that you consider personal or confidential even if the channel is secured. This would include any type of clinical information. For these types of questions, you may contact us at the Magellan/National Imaging Associates toll-free number.

Cookies

To use our secure and personalized Web site, your Web browser must accept cookies . A cookie is a tiny piece of information placed on your computer. There are different types of cookies. We use temporary cookies. These are stored in your browser's memory. Once you leave our Web site or close your browser, the cookie goes away. We do not store cookies on your computer after you close your browser.

We use cookies to recognize that you have logged into our Web site. There is no link between a cookie and any personally identifiable information about you. Rather, the cookies identify your computer.

We also use cookies to help you keep your session private. Once you log in, if there is no activity in your session for 30 minutes, we will end your session. This will help prevent anyone else from using your logged-in session if you walk away from your computer or forget to log out.

You can change the setting of your browser to accept or reject cookies. Look in your browser's help file for instructions. If you reject cookies, you cannot access our secure Web site; however, you can still access our general audience Guest area.
Some of our partners also use cookies on their sites. However, we have no access to or control over these cookies. To learn more about cookies, read the U.S. Government Information Bulletin.

How We Protect Children Accessing Our Site

We do not knowingly allow children under the age of 13 to register on our site. If visitors enter a year of birth that shows they are under the age of 13, we do not allow them to complete their registration. If you are under the age of 13, you should talk to your parents or guardians before registering. We also recommend, if you are under the age of 13, that you talk with your parents or guardian before filling out any information on our site and sending it to us.

Content Review Process

Magellan/National Imaging Associates' content review process begins with the submission of all proposed materials to our review board. This editorial board consists of representatives from:
• Legal
• Operations
• Clinical
• Medical
• Member Services
• Member Communications
• Security

Material for display on our site must meet an established set of standards. We follow these standards to give you sound, accurate and up-to-date information and tools.

Updating This Notification

This Web Privacy Policy is effective as of June 1, 2007. Magellan/National Imaging Associates may update this notification as we improve our ability to ensure your privacy. When updates are made, we will post a notice on our Welcome page. It is not the purpose of this notification to create any contractual or other legal rights in or on behalf of any party.